Ronnie Green, managing director of the letting arm of John D Wood and Faron Sutaria, was convinced at first sight that Aspasia was the solution to drive his business forward. He implemented Aspasia's software 12 months ago and has never looked back.

Data at John D Wood now only needs to be input into the system once and is immediately accessible by management, negotiators and the accounts team giving them the up to the minute information they need. Delivering massive time savings, Aspasia frees Ronnie's negotiators to focus on making deals, which benefits customers, negotiators and the business.

Ronnie explains how his love affair with Aspasia began; "About 18 months ago I realised the need to consolidate our software packages. At the time, we had one software system in use across the branches, another in management and a third with our accounts team. The three systems didn't 'talk' to each other and it was causing confusion, ineffective communication and double and even triple data entry."

Aspasia now handles John D Wood's entire letting cycle including initial contact with a tenant or landlord, client accounting and property management. This eliminates time-consuming double entry and gives negotiators the complete picture for a particular property, tenant or landlord. What's more, the online account function enables agents to grant secure access to customers, so landlords and tenants can view an up-to-date account of activity on their property.

As with any change, Ronnie experienced some resistance among his team when introducing the new software, but Aspasia was quick to prove itself.