![]() Set up in 2003 to help house hunters find property along the iconic River Thames, riverhomes.co.uk is already established in Central and West London, with offices at Putney Bridge and Kew Bridge and has recently expanded to Tower Bridge. John Day, managing director of riverhomes.co.uk says: "The rapid expansion of the company is a tribute to an excellent product, dedicated staff and a commitment to quality customer service. Together with the quality of riverside developments and the impact of the 2012 Olympics, this means that we have fantastic opportunity to continue our growth. "With this in mind, we have recently consolidated all our technology systems into a single Aspasia software solution that can handle every part of the business. This means that we are now confident in our ability to cope with an influx of properties and customers." The decision to streamline the system was not taken lightly, as operations manager Joanne Maher recalls: "We were desperate to merge our systems but we wanted to be certain we got it right first time. We invited 10 companies to demonstrate their software and listened to advice and recommendations from fellow estate agents. It was clear from the start that Aspasia fitted the bill perfectly. "As a result of having Aspasia on board, our administrative burden has been dramatically reduced. For example, the system automatically loads properties to our web portals and property details can be prepared for newspaper advertisements at the click of a button, thereby enabling staff to manage more properties and freeing their time to concentrate on customer service." Joanne concludes: "Aspasia ensures that everything on the system is up to date and one hundred per cent correct and as such is an invaluable tool in helping us to deliver a professional service. The fact that Aspasia is an evolving system that can be updated as and when to meet the evolving needs of the market is a real winner in our eyes. There are now no holds barred on our future growth." May 2006 |


