Data Copy Service
Data in Aspasia is automatically held in one of the most secure environments possible and extensive care is taken with systematic backups. It is almost certainly true that customers using the ASP hosted service enjoy levels of security they would be most unlikely to be able to provide for themselves.
Nevertheless, some customers have expressed a desire for the added comfort factor of having an occasional copy of their data held on their premises in the event of some unforeseen catastrophe. This is available on request for a small fee of £25 on each occasion to help cover the administrative costs.
In what form is the data normally provided?
Aspasia has a very complex database file structure and all data is held in an Oracle database. As such it would be difficult and costly to extract data in a readily usable form for each particular customer's needs.
However, Oracle has a well recognised and understood mechanism for extracting all the data from a database schema and storing it in it's own proprietary format.
This "dump" file can then be used by any Oracle software developer to re-create the database and extract the data in whatever form required. It is the creation and download of the Oracle "dump" file that is included in the £25 administrative fee mentioned above.
What if we want to finish with Aspasia and go elsewhere?
SPA Microsystems will work with any customer wishing to move to another supplier and will supply all data in an ASCII format as specified by the customer. Obviously there will be a charge for extracting and converting such data which will be at our normal rates for bespoke programming (currently £600 per day or pro-rata).
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