This is probably one of the most well used areas of Aspasia for lettings agents. From the Tenancy page virtually everything you may need to know about an active tenancy is just one or two mouse clicks away.

Whether you want to find out some small detail on the landlord's last statement, look up an alarm code to visit a property, look at the maintenance history or whatever - this is the place to find the information. 

Not only can you find information in this section, you can also initiate a whole range of actions, anything from sending a tenant an SMS text message to creating a new regular or "ad hoc" charge against a specific tenancy. It all happens here!

Functionality available

• Automatic action history.
• Full administrative record keeping ability.
• Full financial record keeping ability.
• Ledgers for Landlord, Tenant, Deposit, Building Reserve, Agent.
• Ability to view/print statements on demand.
• View any/all transactions on demand.
• Add/modify charges.
• Pre-populated forms for Initial payments and Standing Order mandates.
• Complete property management facility, ability to record all contents/fixtures and fittings to any level of detail.
• Ability to record additional property details specific to the lettings market.
• Create and view extension notes.
• Create maintenance calls/complete maintenance history.
• Works orders.
• Automatic production of tenancy summary page.
• Automatic production of tenancy file front cover sheet.
• All correspondence is stored in the database.
• Optional checklist facility to maintain corporate standards throughout an organisation with multiple sites.
• Recording and retrieval of notes at any stage.
• Ability for customers to access database over Internet.
• Ability to easily add additional permitted occupants.
• Tenancy verification procedures for authorised staff to vet information entered at branch level before tenancy goes live.
• Ability to receive branch payments including production of paying in slip.

Reports

• Errors & Warnings - Records that are live after end date, no gas checks, no inspections booked.
• Lease Commencements - Proposed tenancies, non verified tenancies and current tenancies for a requested period.
• Occupied Properties (Tenancies) - Active tenancy base.
• Rental Amounts - Properties selected by site/rental range.
• Deposits Held - List of all deposits held.
• Tenancy Schedule - Current and proposed tenancies - verification details.
• Tenancy Verification Summary - Details of tenancy start and date tenancy was verified.
• Etc., etc..